Collection and Use of Personal Information
We collect personal information from you to provide an efficient, meaningful and customized experience for you on Platinum Party and Event Rentals’ website.
We may collect the following personal information from you:
Contact Information including your name, email address, mailing address and phone number
Billing Information such as credit card number and billing address (See “Security” below for more information about sensitive information collected)
Unique identifiers such as usernames, account numbers, and passwords.
Preferences Information such as product wish lists, order history and marketing preferences
We may automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.
We use this information to:
· Fulfill your order
· Send order confirmations
· Assess the needs of your event to determine suitable recommendations
· Send you requested product or service information
· Respond to customer service requests
· Administer your account
· Send you marketing communications
· Respond to your questions and concerns
· Improve our website and marketing efforts
· Conduct research and analysis
· Display content based upon your interests
To review and update your personal information and ensure it is accurate, contact us at:
Platinum Party and Event Rentals, LLC
1101 Horizon Dr., Suite 105 Fairfield, CA 94533
Phone: (707) 365-7981
If you have enabled location services on your mobile device, we may collect your location information. If you do not want this information collected by us, disable location services on your mobile device.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorize the collection of our members' or visitors' personally identifiable information by any third parties for the third parties' use.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
· As required by law, such as to comply with a subpoena or similar legal process
· When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
In the event Platinum Party and Event Rentals engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.
We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you, or any, user.
If Platinum Party and Event Rentals is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Third Party Websites
We currently do not send newsletters or marketing emails. If, in the future, we begin to send these types of newsletters and/or emails, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences, or by contacting us at:
You may change any of your personal information possessed by Platinum Party and Event Rental, LLC. You may request deletion of personal information held by us, and we will use commercially reasonable efforts to honor your request. Please note that we may be required to keep such information and not delete it, or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements. When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for any legal proceeding, such as fraud investigations, or similar legal proceeding. Please contact us with any requests to change or delete personal information held by us
Cookies and Other Tracking Technologies
The security of your personal information is extremely important. When you enter sensitive information (such as a credit card number) on our payment forms, this information is sent to Point of Rental Software, the cloud service we use to process orders, and Total System Services Incorporated (TSYS), the company we use to process online payments. These companies are leaders in the rental and payment processing industry. To review their respective privacy policies, go to:
If you have any questions about security on our Site, you can contact us at:
Notification of Privacy Statement Changes
A Note to Users Outside of the United States
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